The bells arrived promptly and in good condition. The bells were well packed in bubble wrap, as were the two black base boards (I ordered the 5 bell G-minor set) and five wood dowels/pegs used to affix/mount the bells to the boards. The bells are most definitely hand hammered and constructed, and are accurately described as “Rustic.” The sound is beautiful. They can easily be played with small mallets (included) or with fingers. The small bell does not have quite the length of sustained tone compared to the other larger bells, but this is a minor issue. A much bigger disappointment is the quality of fit and finish of the hand-made dowels used to mount/affix the bells to the black wooded bases. The circumferences of the dowels are smaller than the holes in the base on the 3 bell unit, resulting in a forward lean of the bells once mounted. The circumference of the dowels at the top – where they attach to the bells - are mis-measured and cut significantly smaller than the circular metal ring mount at the top of the bell (picture a dime-sized pencil through a quarter-sized opening.) The result is a flimsy, if not precarious, connection of bells to the base. I understand the imprecise nature of the “rustic” construction of the bells makes it a bit of a challenge when it comes to creating a proper fit, but I would have expected that issue to be addressed before shipping to customers. The bells sound great! I love them. For the most part they sustain beautiful tones across the scale. They are a joy to play. Yet, the attention to detail in the final construction before shipment could have been better. If you order the bells, and I hope you do, you may find yourself developing your own solution to the inherent unstable mounting solution.